LAS VEGAS--(BUSINESS WIRE)--Bally
Technologies, Inc. (NYSE: BYI), a leader in slots, video machines,
casino-management, mobile applications, and networked and server-based
systems for the global gaming industry, recently installed a powerful
new lineup of Bally games and its award-winning iVIEW
Display Manager™ (DM) player-user-interface at the legendary Foxwoods
Resort Casino in Connecticut.
Guests at Foxwoods can now experience games on the new Bally
Pro Series™ cabinets, including thrilling titles like Playboy
Hot Zone™, Ole
Jalapenos™, Mercury™,
and Hot
Hot Habanero.
Foxwoods will deploy Bally’s iVIEW DM and Elite
Bonusing Suite™ technology in targeted areas of its massive gaming
floor. iVIEW DM will enable Foxwoods to provide guests with an enhanced
player experience at most gaming machines, using a dynamic
picture-in-picture-style on the gaming device main screen that does not
interrupt game play. iVIEW DM, when combined with Elite Bonusing Suite,
also enables powerful floor-wide promotions, tournaments, and
virtual-racing events, enhancing the player experience and adding
excitement to game play.
In addition, Foxwoods has installed Bally’s new Service
Tracking Manager™ (STM), an automated dispatch and alert system, on
5,400 gaming machines with more to be added soon. When Foxwoods’ players
press the service-request button at the game, or when a machine alert is
triggered, Bally’s STM sends an alert notification to the nearest
employee’s mobile device, triggering them to service the request
−significantly enhancing customer service at the sophisticated casino
resort.
“We are excited about the potential offered by iVIEW DM and the Elite
Bonusing Suite to increase player excitement and engagement across our
floor,” said Lou Rosa, Foxwoods’ Vice President of Slot Operations. “The
STM system works tremendously for our property. It is extremely stable
and we believe it will provide a great return on our investment. It has
done wonders for our ability to analyze data to improve customer
service, increase employee productivity, and create operational metrics.”
STM is a rule-based, automated dispatch system that creates and assigns
tasks to eligible casino personnel by intercepting messages from Bally’s
suite of systems products. STM has been built specifically to increase
employee productivity and efficiency by enabling casino employees to
rapidly respond to customer requests and system alerts.
STM interfaces with handheld smart devices such as the iPhone® and iPad®
for faster routing of casino-floor personnel to customers. Drinks come
faster; and service requests, service failures, jackpots, and patron
enrollment are prioritized and assigned to appropriate technicians
automatically.
“It’s truly an honor to partner with a world-class casino like Foxwoods
and work together to see our new core for-sale video game content, along
with iVIEW DM and STM, make a positive difference on their casino
floor,” said Bally Technologies’ President and Chief Operating Officer
Ramesh Srinivasan. “These products are becoming more and more popular
around the world, and it’s satisfying to hear that our valued customers
are seeing their productivity and efficiency improve thanks to our
products.”
About Foxwoods Resort Casino®
The world’s largest casino, Foxwoods Resort Casino is located in the
rolling hills of southeastern Connecticut and is easily accessible from
Boston, New York, Hartford and Providence. Owned by the Mashantucket
Pequot Tribal Nation, Foxwoods features six casinos with more than 7,000
slots, 400 table games, the only WPT World Poker Room™, High Stakes
Bingo and Ultimate Racebook. There are 1,400 guest rooms and suites in
three hotels, more than 30 restaurants, a luxurious spa, more than
50,000 square feet of premium meeting and event space, 24 retail shops
and eight entertainment venues, including the 1,400-seat Fox Theatre. In
Spring 2008, the highly anticipated MGM Grand at Foxwoods® added 826
luxurious guest rooms, 115,000 square feet of meeting space, a
4,000-seat Performing Arts Theater, 26,000-square-foot spa as well as
more dining, retail and gaming facilities, bolstering Foxwoods'
preeminence as the East Coast's ultimate casino resort destination.
Foxwoods supports responsible gaming, and plays a leadership role in the
Connecticut Council of Problem Gambling, of which it was a founding
entity. For more information, call 1-800-FOXWOODS or visit www.foxwoods.com.
About Bally Technologies, Inc.
With a history dating back to 1932, Las Vegas-based Bally Technologies
designs, manufactures, operates and distributes advanced gaming devices,
systems and technology solutions worldwide. Bally’s product line
includes reel-spinning slot machines, video slots, wide-area
progressives, mobile applications, and Class II, lottery and central
determination games and platforms. As the world’s No. 1 gaming-systems
company, Bally also offers an array of casino management, slot
accounting, bonusing, cashless and table management solutions. For more
information, please contact Laura Olson-Reyes, Director of Corporate
Communications, at 702-584-7742, or visit http://www.ballytech.com.
Connect with Bally on Facebook,
Twitter,
YouTube
and LinkedIn.
This news release may contain “forward-looking” statements within the
meaning of the Securities Act of 1933, as amended, and is subject to the
safe harbor created thereby. Such information involves important risks
and uncertainties that could significantly affect the results in the
future and, accordingly, such results may differ from those expressed in
any forward-looking statements. Future operating results may be
adversely affected as a result of a number of risks that are detailed
from time to time in the Company’s filings with the Securities and
Exchange Commission. The Company undertakes no obligation to update the
information in this press release and represents that the information is
only valid as of today’s date.
– BALLY TECHNOLOGIES, INC. –
Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50008851&lang=en
